Client Area

This space is here to support you during your time with PFS Housing. Whether you need to report a maintenance issue, make a service charge payment, or raise concerns about anti-social behaviour, everything you need is right here — in one place.

We’re committed to making your experience with us as safe, comfortable, and hassle-free as possible. Use the tools below to get in touch, request support, or manage your tenancy — anytime.

Maintenance Reporting

Name(Required)
Property Address(Required)
Drop files here or
Max. file size: 128 MB.

    Make A Payment

    Our service charge payments are made through our payment partner Stripe.  You can make a payment by clicking on this button. Add your personal and payment details. Please ensure you include your payment reference.

    One Off Card Payment

    Anti Social Behaviour Reporting

    Name(Required)
    Property Address(Required)
    Drop files here or
    Max. file size: 128 MB.

      Compliments & Complaints

      This field is hidden when viewing the form
      Address
      Consent(Required)

      Recurring Service Charge

      You can set up recurring payments via Direct Debit to help ensure your payments go without the hassle of remembering.  Set up the direct debit that suits you best. Weekly, monthly 4-weekly or even bi-weekly. We use GoCardless as our Direct Debit provider and the links below will take you to our set up portal.

      Weekly Direct Debit
      4 Weekly Direct Debit
      Bi-Weekly Direct Debit
      Monthly Direct Debit